Soul Phone Bag Balanced Green

Shipping
The items are always shipped directly from the brand's warehouse. When ordering from multiple brands, you will receive as many parcels as there are brands on your order. While the carrier may differ by brand, most IVALO.COM orders are shipped with DHL Express.

• Shipping fee is 5,99€/order
• Free for orders over 200€

Returns
IVALO.COM has a 14 day return period starting from the day you receive the product. The product must be unused, re-sellable, and in its original package.

• Returning product(s) costs 5,99€/order

Where do we deliver?

We currently ship exclusively within the EU, including the following countries:

Finland, Austria, Belgium, Croatia, Czechia, Denmark, Estonia, Germany, Ireland, Italy, Latvia, Lithuania, Netherlands, Poland, Portugal, Slovakia, Slovenia, Spain, and Sweden.

Sizing varies by brands
Different brands may have unique size charts, meaning a size M in one brand could be a size S in another. Most IVALO.COM brands provide a Size Guide on the Product Page. Please refer to your measurements and compare them with the brand's body measurements chart.

Buy according to measurements
When shopping online, use a tape measure or online sizing tools. Check the brand's body measurements size chart and, if available, the product's measurements. Contact customer service for more detailed measurements if needed.

Consider the design and details
Choose styles and details that suit your preferences and needs. Invest in timeless pieces that you will love for a long time. Avoid shopping based solely on current trends.

Check the materials and care instructions
Look at the material of the clothing to determine how it will feel and fit. Prefer materials with care instructions that suit your lifestyle.

Make a Wishlist
Before shopping, make a list of what you need. At IVALO.COM, you can save your Wishlist to your account and take a night to think before making your order. This helps avoid impulse purchases and ensures you focus on essentials.